Survey Results
SUMMARY
single-select Q1

Which age group do you belong to?

Created with Highcharts 8.2.2Options4.86%4.86%16.73%16.73%16.73%16.73%16.93%16.93%19.26%19.26%25.49%25.49%0%20%40%60%80%100%
18-24
25-34
35-44
45-54
55-64
65+
514 of 514 answered Counts
18-24
5%
25
25-34
17%
86
35-44
17%
86
45-54
17%
87
55-64
19%
99
65+
25%
131
single-select Q2

What race or ethnicity best describes you?

Created with Highcharts 8.2.2Options1.56%1.56%4.28%4.28%17.12%17.12%6.81%6.81%69.84%69.84%0.39%0.39%0%20%40%60%80%10…100%
American Indian o...
Asian / Pacific I...
Black or African ...
Hispanic
White / Caucasian
Other (key in)
514 of 514 answered Counts
American Indian or Alaskan Native
2%
8
Asian / Pacific Islander
4%
22
Black or African American
17%
88
Hispanic
7%
35
White / Caucasian
70%
359
Other (key in)
0%
2
Created with Highcharts 8.2.2Options19.65%19.65%33.66%33.66%24.12%24.12%21.01%21.01%1.56%1.56%0%20%40%60%80%10…100%
North East
South
Midwest
West
Other (key in)
514 of 514 answered Counts
North East
20%
101
South
34%
173
Midwest
24%
124
West
21%
108
Other (key in)
2%
8
Created with Highcharts 8.2.2Options49.22%49.22%50.19%50.19%0.58%0.58%0.00%0.00%0%20%40%60%80%10…100%
Male
Female
Non-binary/other
Prefer not to say
514 of 514 answered Counts
Male
49%
253
Female
50%
258
Non-binary/other
1%
3
Prefer not to say
0%
0
multi-select Q5

When dealing with automated voice agents (during banking, booking travel, etc.), what feeling best describes your interaction with these systems? Select up to 3.

Created with Highcharts 8.2.2Options58.37%58.37%67.90%67.90%23.93%23.93%27.04%27.04%10.70%10.70%5.64%5.64%0%20%40%60%80%10…100%
Frustrated
Annoyed
Supported
Angry
Excited
Other (key in)
514 of 514 answered Counts
Frustrated
58%
300
Annoyed
68%
349
Supported
24%
123
Angry
27%
139
Excited
11%
55
Other (key in)
6%
29